If you are experiencing login issues and receive the error “please enter the correct password” try resetting your password.
If the issue persists it could be that we have a different email address on file than the one you're trying to use. If that could be the case, try logging in with any other email addresses that could be associated with your account.
If you are locked out of your account, you will likely see a message directing you to your email for more instructions. Check out this article for more information on what can cause a locked account.
If you still need help, please reach out to our support at firstname.lastname@example.org.